Privacy Policy

Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when engaging our services.

What information do we collect?

When you lease a PrintFirmSoftware.com solution, we will collect transactional information such as your name, company name, e-mail address, credit card and phone number.

E-mail information

In addition to providing the aforementioned information, if you choose to correspond further with us via e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Website use information

Similar to other commercial Websites, our Website utilizes a standard technology called "cookies" (see explanation below, "What are cookies?") and Web server logs to collect information about how our Website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent on our Website, and the Websites visited just before and just after our Website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

What are cookies? Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Website. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Website by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How do we use the information we collect from cookies?

We use Website browser software tools such as cookies and Web server logs to gather information about our Website users' browsing activities, in order to constantly improve our Website and better serve our customers. This information assists us to design and arrange our Web pages in the most user friendly manner and to continually improve our Website to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Website as they move from one page to another. Web server logs allow us to count how many people visit our Website and evaluate our Website's visitor capacity. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you, although they do permit us to send focused online banner advertisements or other such responses to you.

How do we use the information you provide?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

PrintFirmSoftware.com insures that all of your data remains private and confidential. We will never use, sell, rent, exchange or share your data with any third-parties without your expressed permission.

Notice of new services and changes

Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an e-mail request at customercare@printfirmsoftware.com.

How so we secure information transmissions?

When you send confidential personal credit card information to us via our Website a licensed and secure server software encrypts all information you input before it is submitted. The information is scrambled en route and decoded once it reaches our Website.

What about other web sites linked to our site?

We are not responsible for the practices employed by Websites linked to or from our Website nor the information or content contained therein. Often links to other Websites are provided solely as pointers to information on topics that may be useful to the users of our Website.

Privacy policy updates

We may periodically update this Privacy Policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary e-mail address specified in your account or by placing a prominent notice on our site.

Our No Spam Promise

Print Firm Software will not resell your contact information to third parties, nor does Print Firm Software utilize any spyware technology to capture inappropriate or sensitive visitor information.